ZoomBrowser EX questions & answers

Manages and edits digital camera pictures
Rajesh Gupta
Answer by Rajesh Gupta

ZoomBrowser EX is a software developed by Canon primarily for managing and editing images taken from Canon cameras. It is not directly designed for accessing or viewing files from a Sandisk flash drive or any other USB device that is not a Canon camera. However, you can manage this task in the following way:

  1. Connect the Flash Drive: Insert your Sandisk flash drive into an available USB port on your computer.

  2. Access the Files: Use Windows File Explorer to access your flash drive. Look for new images or files you want to view or transfer.

  3. Copy or Move Files: You can either copy the files you want to view into a folder on your computer or simply note the location of the files on your flash drive.

  4. Use ZoomBrowser EX: If you wish to use ZoomBrowser EX to view or manage these images, open the program and import the images either from the folder on your computer or directly from the flash drive, if the software supports this functionality.

ZoomBrowser EX is primarily aimed at managing photos from Canon devices, so its use might be limited with images from other sources. For basic viewing and transferring, Windows File Explorer should be sufficient.

Rajesh Gupta
Answer by Rajesh Gupta

Yes, you will typically need a USB cable to transfer image files from your Canon EOS RP camera to your computer using ZoomBrowser EX software. The USB cable allows the camera to connect directly to the computer, enabling the transfer of files. Alternatively, you can remove the memory card from the camera and use a card reader connected to your computer to transfer the files.

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Answer by Ashish Bajaj

No, you typically do not need to buy a newer USB cable specifically for transferring images from your Canon PowerShot G5 X camera to your computer using the ZoomBrowser EX software. Most standard USB cables compatible with your camera's port should work for data transfer. If your current USB cable is functioning properly, you should be able to use it without issues. However, make sure you have the correct drivers and software installed on your computer for the ZoomBrowser EX to recognize your camera.

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Question by Bert Grapes
2K views
2
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Answer by Pete Clapp

You can't open ZB thumbnail files in order to get at your photos. ZB thumbnail files are very small files used by ZoomBrowser to grade the thumbnails for your photos.

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Question by Guest
739 views
5

When I'm trying to rename a picture in ZoomBrowser, I get the "Access is denied. Please check access permissions and ensure that the file is not in use" message. I don't know what to do. Can you help?

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Answer by Dan Angel

In order to fix the issue, press the Alt + Ctrl + Delete key combination, open the Task Manager and close all the programs (photo viewers, cataloging tools) that may use your pictures. If it doesn't work, right-click on the file you want to rename, select Properties and click the Security tab. Press the Edit button, check all the boxes bellow the Allow option and click OK. If the problem persists, try to temporarily disable your antivirus program and launch the program using the Run as Administrator option.

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Question by Guest
674 views
4

I have had Zoom Browser EX for years. Re-installed it to a new computer, Windows 8 (64bit), but there is no camera (SX520) recognition or downloading photos into the program now. Do I need to update the program?

Stephen Prastman
Answer by Stephen Prastman

Yes, you will need a product update for ZoomBrowser EX, but unfortunately, the official website doesn't offer any possibility to update it for Windows 8. You can check the available downloads for this product on the Support page provided by Canon.

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Question by Microsoft
657 views
5

When I try to open a program and I get a message: "ZoomBrowser EX is currently opened by a different user. You will have to Switch Users and close ZoomBrowser EX, before continuing.". I have an installed older version of ZoomBrowser EX but is not supported with Windows 8. Any solution to this problem?

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Answer by Roland Diskayne
  1. Try right-clicking on it > Run as Admin.

  2. Insert the Canon Digital Camera Solution Disk and found the Troubleshooting section of the PDF manual relating to error messages database. Go through their suggestions exactly (it involves uninstalling etc and installing).

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Question by Microsoft
594 views
5

I have installed on my Canon ZoomBrowser EX software (version 3.2) and I have purchased the new Canon Powershot a30 digital camera (the box contains a digital camera solution disk which can be found in CD-ROM). When I try to select a deregister image folder to delete an image folder and I got an error message:


"An error has occured and the operation is cancelled. It is likely that the database has been corrupted. You can press the Restore button below to restore the database from a backup copy. You can also restore a database at any time by choosing the Database menu command.


Error Code is: 0x80040a40"


Is there anyway to delete it? It because the Canon ZoomBrowser EX database file have been corrupted due to restoring your database.

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Answer by Roland Diskayne

This question has already been tackled here.

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Question by marguerita dolman
558 views
2

My mom passed away and I had her memorial pictures in my Zoombrowser EX. I was deleting duplicates and some how I deleted all the pictures in the main folder. Is there any thing I can do? This was my last delete.

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Answer by mcjaaq

program's called "recover my files" ;)

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Question by Nicola Mitchell
541 views
2

I have a photo in my ZoomBrowser that I need to send by email. It has to be 500Kb. Currently it has 84Kb and I can only increase it to 300Kb. Can you help?

kolappan
Answer by kolappan

You could use software like Photoshop from adobe.


You can also increase your photos online by using websites such as:


1 )www.resizeyourimage.com


2 )www.resizeimage.4u2ges.com


Just upload your image, re-size them online and download them.

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