ZoomBrowser EX questions & answers

Manages and edits digital camera pictures
Rajesh Gupta
Answer by Rajesh Gupta

To upload videos to Dailymotion from a Canon camcorder using ZoomBrowser EX, follow these steps:

  1. Transfer Videos to Computer:

    • Connect your Canon camcorder to your computer via USB.
    • Open ZoomBrowser EX. Your camcorder should be recognized, and you should be able to import videos to your computer. Follow the on-screen instructions to transfer your desired videos.
  2. Prepare Videos for Upload:

    • Ensure the video files are in a format supported by Dailymotion (such as MP4, AVI, or MOV).
    • Edit or trim the videos if necessary using video editing software.
  3. Upload to Dailymotion:

    • Open your web browser and go to the Dailymotion website.
    • Sign in to your Dailymotion account. If you don’t have an account, you’ll need to create one.
    • Click on the "Upload" button, often found on the top-right of the screen.
    • Browse and select the video files you transferred from your camcorder.
    • Follow the prompts to fill in the video details like title, description, and tags, then complete the upload.
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This process does not require additional steps within ZoomBrowser EX beyond the initial video transfer to your computer. The upload to Dailymotion is handled through a web browser.

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Question by Microsoft 1302292000
96 views
May 21, 2024

Canon will celebrates its 20th anniversary in Vietnam with thanks to Asia Pacific for its few past years.

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Answer by Saumya Sharma

You can try checking the retail box of your ZR60 MC camcorder to see if the Canon Digital Video Solution Disk software CD-ROM is included. If it is not, you may need to contact Canon customer support or visit their website to see if you can obtain the software through download or purchase.

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Question by Bert Grapes
2K views
December 12, 2008
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Answer by Pete Clapp

You can't open ZB thumbnail files in order to get at your photos. ZB thumbnail files are very small files used by ZoomBrowser to grade the thumbnails for your photos.

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Question by Guest
690 views
August 29, 2013

When I'm trying to rename a picture in ZoomBrowser, I get the "Access is denied. Please check access permissions and ensure that the file is not in use" message. I don't know what to do. Can you help?

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Answer by Dan Angel

In order to fix the issue, press the Alt + Ctrl + Delete key combination, open the Task Manager and close all the programs (photo viewers, cataloging tools) that may use your pictures. If it doesn't work, right-click on the file you want to rename, select Properties and click the Security tab. Press the Edit button, check all the boxes bellow the Allow option and click OK. If the problem persists, try to temporarily disable your antivirus program and launch the program using the Run as Administrator option.

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Question by Guest
614 views
December 24, 2014

I have had Zoom Browser EX for years. Re-installed it to a new computer, Windows 8 (64bit), but there is no camera (SX520) recognition or downloading photos into the program now. Do I need to update the program?

Stephen Prastman
Answer by Stephen Prastman

Yes, you will need a product update for ZoomBrowser EX, but unfortunately, the official website doesn't offer any possibility to update it for Windows 8. You can check the available downloads for this product on the Support page provided by Canon.

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Question by Microsoft
602 views
October 31, 2018

When I try to open a program and I get a message: "ZoomBrowser EX is currently opened by a different user. You will have to Switch Users and close ZoomBrowser EX, before continuing.". I have an installed older version of ZoomBrowser EX but is not supported with Windows 8. Any solution to this problem?

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Answer by Roland Diskayne
  1. Try right-clicking on it > Run as Admin.

  2. Insert the Canon Digital Camera Solution Disk and found the Troubleshooting section of the PDF manual relating to error messages database. Go through their suggestions exactly (it involves uninstalling etc and installing).

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Question by Microsoft
541 views
October 31, 2018

I have installed on my Canon ZoomBrowser EX software (version 3.2) and I have purchased the new Canon Powershot a30 digital camera (the box contains a digital camera solution disk which can be found in CD-ROM). When I try to select a deregister image folder to delete an image folder and I got an error message:


"An error has occured and the operation is cancelled. It is likely that the database has been corrupted. You can press the Restore button below to restore the database from a backup copy. You can also restore a database at any time by choosing the Database menu command.


Error Code is: 0x80040a40"


Is there anyway to delete it? It because the Canon ZoomBrowser EX database file have been corrupted due to restoring your database.

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Answer by Roland Diskayne

This question has already been tackled here.

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Question by marguerita dolman
522 views
May 12, 2008

My mom passed away and I had her memorial pictures in my Zoombrowser EX. I was deleting duplicates and some how I deleted all the pictures in the main folder. Is there any thing I can do? This was my last delete.

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Answer by mcjaaq

program's called "recover my files" ;)

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Question by Jody Frese
485 views
June 14, 2011

I cannot open ZoomBrowser on my computer. Can you help?

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Answer by Pete Clapp

Since the application is free of charge, I suggest you uninstall it (Control Panel > Uninstall a program) and download and install its latest version. Go to Canon Support page, identify your camera model, select your operating system if it is not automatically detected and download the ZoomBrowser installer from Drivers & Software section.

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