You can try checking the retail box of your ZR60 MC camcorder to see if the Canon Digital Video Solution Disk software CD-ROM is included. If it is not, you may need to contact Canon customer support or visit their website to see if you can obtain the software through download or purchase.
You can't open ZB thumbnail files in order to get at your photos. ZB thumbnail files are very small files used by ZoomBrowser to grade the thumbnails for your photos.
When I'm trying to rename a picture in ZoomBrowser, I get the "Access is denied. Please check access permissions and ensure that the file is not in use" message. I don't know what to do. Can you help?
D
Answer by
Dan Angel
In order to fix the issue, press the Alt + Ctrl + Delete key combination, open the Task Manager and close all the programs (photo viewers, cataloging tools) that may use your pictures. If it doesn't work, right-click on the file you want to rename, select Properties and click the Security tab. Press the Edit button, check all the boxes bellow the Allow option and click OK. If the problem persists, try to temporarily disable your antivirus program and launch the program using the Run as Administrator option.
I have had Zoom Browser EX for years. Re-installed it to a new computer, Windows 8 (64bit), but there is no camera (SX520) recognition or downloading photos into the program now. Do I need to update the program?
Answer by
Stephen Prastman
Yes, you will need a product update for ZoomBrowser EX, but unfortunately, the official website doesn't offer any possibility to update it for Windows 8. You can check the available downloads for this product on the Support page provided by Canon.
When I try to open a program and I get a message: "ZoomBrowser EX is currently opened by a different user. You will have to Switch Users and close ZoomBrowser EX, before continuing.". I have an installed older version of ZoomBrowser EX but is not supported with Windows 8. Any solution to this problem?
R
Answer by
Roland Diskayne
Try right-clicking on it > Run as Admin.
Insert the Canon Digital Camera Solution Disk and found the Troubleshooting section of the PDF manual relating to error messages database. Go through their suggestions exactly (it involves uninstalling etc and installing).
I have installed on my Canon ZoomBrowser EX software (version 3.2) and I have purchased the new Canon Powershot a30 digital camera (the box contains a digital camera solution disk which can be found in CD-ROM). When I try to select a deregister image folder to delete an image folder and I got an error message:
"An error has occured and the operation is cancelled. It is likely that the database has been corrupted. You can press the Restore button below to restore the database from a backup copy. You can also restore a database at any time by choosing the Database menu command.
Error Code is: 0x80040a40"
Is there anyway to delete it? It because the Canon ZoomBrowser EX database file have been corrupted due to restoring your database.
My mom passed away and I had her memorial pictures in my Zoombrowser EX. I was deleting duplicates and some how I deleted all the pictures in the main folder. Is there any thing I can do? This was my last delete.
I cannot open ZoomBrowser on my computer. Can you help?
P
Answer by
Pete Clapp
Since the application is free of charge, I suggest you uninstall it (Control Panel > Uninstall a program) and download and install its latest version. Go to Canon Support page, identify your camera model, select your operating system if it is not automatically detected and download the ZoomBrowser installer from Drivers & Software section.
Canon will celebrates its 20th anniversary in Vietnam with thanks to Asia Pacific for its few past years.
You can try checking the retail box of your ZR60 MC camcorder to see if the Canon Digital Video Solution Disk software CD-ROM is included. If it is not, you may need to contact Canon customer support or visit their website to see if you can obtain the software through download or purchase.
To export and burn image files captured from your digital camera to CD-ROM using ZoomBrowser EX software, follow these steps:
You can't open ZB thumbnail files in order to get at your photos. ZB thumbnail files are very small files used by ZoomBrowser to grade the thumbnails for your photos.
When I'm trying to rename a picture in ZoomBrowser, I get the "Access is denied. Please check access permissions and ensure that the file is not in use" message. I don't know what to do. Can you help?
In order to fix the issue, press the Alt + Ctrl + Delete key combination, open the Task Manager and close all the programs (photo viewers, cataloging tools) that may use your pictures. If it doesn't work, right-click on the file you want to rename, select Properties and click the Security tab. Press the Edit button, check all the boxes bellow the Allow option and click OK. If the problem persists, try to temporarily disable your antivirus program and launch the program using the Run as Administrator option.
I have had Zoom Browser EX for years. Re-installed it to a new computer, Windows 8 (64bit), but there is no camera (SX520) recognition or downloading photos into the program now. Do I need to update the program?
Yes, you will need a product update for ZoomBrowser EX, but unfortunately, the official website doesn't offer any possibility to update it for Windows 8. You can check the available downloads for this product on the Support page provided by Canon.
When I try to open a program and I get a message: "ZoomBrowser EX is currently opened by a different user. You will have to Switch Users and close ZoomBrowser EX, before continuing.". I have an installed older version of ZoomBrowser EX but is not supported with Windows 8. Any solution to this problem?
Try right-clicking on it > Run as Admin.
Insert the Canon Digital Camera Solution Disk and found the Troubleshooting section of the PDF manual relating to error messages database. Go through their suggestions exactly (it involves uninstalling etc and installing).
I have installed on my Canon ZoomBrowser EX software (version 3.2) and I have purchased the new Canon Powershot a30 digital camera (the box contains a digital camera solution disk which can be found in CD-ROM). When I try to select a deregister image folder to delete an image folder and I got an error message:
"An error has occured and the operation is cancelled. It is likely that the database has been corrupted. You can press the Restore button below to restore the database from a backup copy. You can also restore a database at any time by choosing the Database menu command.
Error Code is: 0x80040a40"
Is there anyway to delete it? It because the Canon ZoomBrowser EX database file have been corrupted due to restoring your database.
This question has already been tackled here.
My mom passed away and I had her memorial pictures in my Zoombrowser EX. I was deleting duplicates and some how I deleted all the pictures in the main folder. Is there any thing I can do? This was my last delete.
program's called "recover my files" ;)
I cannot open ZoomBrowser on my computer. Can you help?
Since the application is free of charge, I suggest you uninstall it (Control Panel > Uninstall a program) and download and install its latest version. Go to Canon Support page, identify your camera model, select your operating system if it is not automatically detected and download the ZoomBrowser installer from Drivers & Software section.